Refund policy

✅ Return & Refund Policy – GoodGoodsAnywhere

Return Eligibility

To qualify for a return, please make sure:

  • The item is unused and in its original condition.

  • All tags, labels, and packaging are intact.

  • You have a proof of purchase (order confirmation or receipt).

📧 To request a return, contact our support team at:
support@goodgoodsanywhere.com

⚠️ Note: Returns sent without prior approval will not be accepted.

Once your request is approved, you will receive:

  • A prepaid return shipping label

  • Easy step-by-step return instructions

❗ Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
We’ll resolve the issue quickly by sending a replacement or issuing a full refund.

🚫 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

  • Opened beauty or personal care items

  • Customized or personalized products

  • Clearance or final-sale items

  • Perishable goods (e.g., supplements)

  • Hazardous materials (e.g., sprays, flammables)

❓ Not sure if your item qualifies? Contact us — we’re here to help.

🔄 Exchanges

To exchange an item, please return your original purchase first.
Once your refund is confirmed, you may place a new order.

🇪🇺 EU Customers – Right of Withdrawal

If you are located in the European Union, you have a 14-day cooling-off period to return any unused item for a full refund — no reason required.
Conditions:

  • Item must be unused and in original condition

  • Proof of purchase must be provided

💰 Refunds

Once we receive and inspect your return, we’ll notify you by email.
If approved, your refund will be issued to your original payment method within 10 business days.

🕒 Note: Some banks or processors may take additional time to finalize the refund.

❓ Still waiting after 15 business days?
Email us at support@goodgoodsanywhere.com — we’ll be happy to assist.